mm99 Terms & Conditions — Important Information for Members

Mm99 (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment service provider based in Bangladesh. These Terms and Conditions apply to the use of the mm99 website and all associated services.

By registering on mm99 or using the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you disagree with any part of these terms, please refrain from using the platform.

These Terms and Conditions apply alongside the Privacy Policy, Responsible Gaming Policy, and Bonus Terms. In the event of a conflict, the main Terms and Conditions shall take precedence.

To register on mm99, you must provide accurate and up-to-date personal information. Providing false or fabricated details will result in account termination and funds may be forfeited.

• Each person may only register one account — multiple accounts under the same name, address, or device are strictly prohibited.
• The mobile number and email provided at registration must be your own and remain active.
• Keep your account password confidential. mm99 will not be held liable for any loss resulting from unauthorized access by a third party.
• Opening or operating an account on behalf of a third party is strictly prohibited.
• Transferring or selling your account is strictly prohibited.

Mm99 is strictly for individuals aged 18 and above. Registration by minors is prohibited. Providing false information about your age may constitute a legal offence.

KYC (Know Your Customer) verification may be required in the following situations:

• When submitting your first withdrawal request
• For deposits or withdrawals of large amounts (BDT 50,000 or more)
• If unusual activity is detected on the account
• Mm99 reserves the right, at any time it deems necessary,

The following documents may be required for KYC verification:

KYC verification is typically completed within 24–48 hours of document submission. Withdrawals may be temporarily suspended during the review process.

Depositing on mm99 is simple and secure. Fund your account in just a few minutes using Bangladesh's most popular mobile banking services.

• Minimum deposit amount: BDT 300
• Maximum single deposit limit: BDT 1,00,000
• Accepted methods: bKash, Nagad, Rocket, and USDT (TRC20)
• Deposits are generally credited to your account instantly
• Only use payment methods registered in your own name
• Use of third-party payment methods is strictly prohibited
• Deposits are currently free of charge — though fees imposed by the payment provider may apply

Withdrawals on mm99 are straightforward and fast. We believe receiving your winnings quickly is your right — which is why we process withdrawals at the highest possible speed.

• Minimum withdrawal amount: BDT 500
• Maximum daily withdrawal limit: BDT 5,00,000
• Standard processing time: 15 minutes to 1 hour (up to 24 hours during peak times)
• Withdrawals can only be made using the same method used to deposit
• Without KYC verification, withdrawals above BDT 10,000 may be placed on hold
• Wagering requirements must be completed before bonus funds can be withdrawn
• Mm99 reserves the right to place withdrawals on hold pending investigation in cases of suspicious activity.

Mm99's bonus and promotion offers are designed to make your gaming experience more rewarding. Each bonus carries specific terms that must be followed.

• Welcome Bonus: 100% on your first deposit — up to BDT 10,000 (Wagering: 30x)
• Reload Bonus: Exclusive weekly offers for eligible members (terms vary)
• Cashback offer: a set percentage of weekly losses returned (no wagering requirements)
• VIP Bonus: Personalized offers for high-tier members
• Referral Bonus: Both you and your friend receive a bonus when you invite them to join

General Bonus Terms & Conditions:

• Bonus funds cannot be withdrawn before wagering requirements are met
• Multiple bonuses cannot be used simultaneously unless explicitly permitted
• Contribution rates vary by game — slots count at 100%, Live Casino games typically at 10–20%
• Bonus funds will be automatically forfeited upon expiry
• Mm99 reserves the right to modify or cancel any bonus at any time

Every game on mm99 runs on certified RNG (Random Number Generator) technology, ensuring that all outcomes are entirely random and fair. Our game providers are world-renowned and regularly audited by independent third parties to verify their fairness.

• If your internet connection drops during a game, your game state is saved on our servers
• If a game is interrupted due to a technical error, mm99 will investigate and make a final decision
• The dealer's decision in Live Casino games is final — however, a round may be voided in the event of a system error
• In the event of a dispute over a game outcome, mm99's logs and server data will serve as the definitive record
• Intentionally disconnecting during a game to gain an advantage is prohibited

The following activities are strictly prohibited on the mm99 platform. Violations will result in permanent account closure and may lead to legal action.

• Creating or operating multiple accounts
• Placing low-risk bets to complete wagering requirements (bonus abuse)
• Exchanging bets with or colluding with other members (Collusion)
• Use of software, bots, or automated methods
• Using the platform for money laundering or any illegal purpose
• Unauthorized access to another member's account
• Attempting to hack or launch a cyberattack on the platform's systems
• Deposits or withdrawals using third-party payment methods

Mm99 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• For violations of these Terms and Conditions
• If KYC verification fails or incorrect information is provided
• If suspicious or fraudulent activity is detected
• Under order from a court or law enforcement authority
• If the member requests account closure themselves

Members may close their account at any time. In such cases, the remaining balance (excluding bonuses) will be refunded, though KYC verification may be required.

Mm99 takes the protection of your personal information very seriously. Our full Privacy Policy is published separately, but the key points are outlined below:

• Your data is protected with SSL encryption
• Your data is never sold to third parties
• Information may be shared in response to a valid request from law enforcement
• Gaming history and transaction records are retained for a minimum of 5 years
• You may request a review of your personal data

For more details, visit our Privacy Policy Visit page.

Mm99 believes gaming is entertainment — not a source of income. We are committed to the well-being and safety of our members.

• Set daily, weekly, or monthly deposit limits at your convenience
• Self-exclusion for a set period (7 days to permanent)
• Session time and spending reminders
• Voluntary support options available when problematic gaming is identified

To learn more about responsible gaming, visit our Responsible Gaming View page.

Mm99 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an in-platform notice.

Continued use of the platform after any changes take effect will be considered your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or feedback regarding these terms, please reach out to our 24/7 support team: